EN 
DE 
FR Privacy Policy
General information / Introduction
We greatly appreciate your interest in our website. The protection of your personal data is particularly important to us. In addition, you will gain insights into how we handle the information that is collected during your use of our website. In doing so, we strictly adhere to the statutory provisions on data protection.
Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
In cooperation with our hosting providers, we endeavor to protect the databases as best as possible against unauthorized access, loss, misuse or falsification.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.
By using this website, you agree to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to you. If personal data (such as name, address or email addresses) is collected on our website, this is always done on a voluntary basis wherever possible. This data will not be passed on to third parties without your express consent.
Responsible body according to data protection regulations
Pursue:
Digipack AG
Binzackerstrasse 37
8623 Wetzikon
Switzerland
e-mail: datenschutz@digipack.ch
Authorized representatives
Jan Hofstetter
Processing of data by visiting our website
When you visit our website, it is technically necessary that data is transferred to our web server via your Internet browser. During an ongoing connection between your Internet browser and our web server, the following data is logged:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- Access status
This listed data is recorded to ensure a smooth connection to the website and to enable users to use our website comfortably. The log file is also used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of this data or log files is Art. 6 Para. 1 lit. f GDPR.
With SSL/TLS encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.
Cookies
Duration of storage of personal data
The retention period for personal data depends on the relevant statutory retention periods, such as those set out in commercial and tax law. After these periods have expired, the corresponding data is routinely deleted. However, if data is necessary for the performance of a contract or for the initiation of a contract, or if we have a legitimate interest in further storage, the data will be deleted as soon as it is no longer required for these purposes or you exercise your right of withdrawal or objection.
Data transfer and recipients
We do not transfer your personal data to third parties unless:
- If we have explicitly pointed this out in the description of the respective data processing.
- If you have given us your express consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.
- The transfer according to Art. 6 Paragraph 1 Clause 1 Letter f of GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.
- In the case of a legal obligation to pass on data in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR.
- Insofar as this is necessary for the processing of contractual relationships with you in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR.
Right of objection
If we process your personal data on the basis of our legitimate interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that this is justified by your specific situation. If the objection is made to the processing of personal data for the purpose of direct marketing, you have a general right of objection without specifying a specific situation. If you would like to exercise your right of withdrawal or objection, you can simply send us an email to datenschutz@digipack.ch send.
External links
Social networks (such as Facebook, Twitter, Xing, etc.) are only integrated into our website as links to the corresponding services. If you click on the embedded text or image link, you will be redirected to the respective provider's website. Only after this redirection is user information transferred to the respective provider. For information on how your personal data is handled when using these websites, we refer you to the respective data protection regulations of the providers you use.
Third-party services
This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.
These services of the American Google LLC use cookies, among other things, which means that data is transferred to Google in the USA. We assume that in this context no personal tracking takes place simply through the use of our website.
Google is committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shield.
For more information, see Google’s privacy policy.
Contact form
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Google Analytics 4
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, the data processing by Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".
The statistics obtained enable us to improve our offering and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under "My data", "Personal data".
The legal basis for the use of Google Analytics is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. We would like to point out that Google Analytics on this website has been extended by the code "_anonymizeIp();" to ensure anonymous collection of IP addresses. This means that IP addresses are processed in an abbreviated form so that they cannot be associated with a specific person. If the data collected about you can be assigned to a person, this will be immediately excluded and the personal data will be deleted immediately.
In exceptional cases, the full IP address will be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Google Analytics uses cookies. The information on your use of this website generated through the cookie is usually transferred to a Google server in the USA and stored there. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Deactivate Google Analytics.
You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This will save a so-called opt-out cookie on your data storage device, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, i.e. you must set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.
Google Tag Manager
The Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal data of users. With regard to the processing of personal data of users, we refer to the following information on the Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
Google Ads
This website uses Google Conversion Tracking. If you came to our website via an ad placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose - for example, by using a browser setting that generally deactivates the automatic setting of cookies, or by setting your browser to block cookies from the domain "googleleadservices.com".
Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.
Google Remarketing
This website uses the remarketing function of Google Inc. The function is designed to present interest-based advertising to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he visits websites that belong to the Google advertising network. On these websites, the visitor can be shown advertising that relates to content that the visitor has previously viewed on websites that use the Google remarketing function.
According to Google, no personal data is collected during this process. However, if you do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.
Google Maps
This website uses Google Maps. This enables us to display interactive maps directly on the website and to enable you to conveniently use the map function. When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want to be assigned to your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; you must contact Google to exercise this right. Further information on the purpose and scope of data collection and processing by Google as well as further information on your rights and setting options for protecting your privacy can be found at: www.google.de/intl/de/policies/privacy.
YouTube
This website integrates functions of the “YouTube” service. “YouTube” is the property of Google Ireland Limited, a company founded and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services in the European Economic Area and Switzerland.
Your legal agreement with YouTube is the Terms, which can be found at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These Terms constitute a legally binding agreement between you and YouTube regarding your use of the Services. The Google Privacy Policy explains how YouTube treats and protects your personal information when you use the Service.
Online shop
We process our customers' data in accordance with the federal data protection regulations (Data Protection Act, DSG) and the EU GDPR as part of the ordering process in our online shop in order to enable them to select and order the selected products and services as well as to pay for and deliver or process them.
The data processed includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services within the scope of operating an online shop, billing, delivery and customer service. In this context, we use session cookies, e.g. to store the shopping cart contents, and permanent cookies, e.g. to store the login status.
The processing is carried out on the basis of Art. 6 Paragraph 1 Letter b (execution of order processes) and c (legally required archiving) GDPR. The data marked as required is necessary for the establishment and fulfillment of the contract. We only pass the data on to third parties in the context of delivery, payment or within the scope of legal permissions and obligations. The data is only processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).
Users can optionally create a user account in which they can view their orders in particular. As part of the registration process, users are given the required mandatory information. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have canceled their user account, their data relating to the user account will be deleted if their retention is necessary for commercial or tax law reasons in accordance with Art. 6 Para. 1 lit. c GDPR. Information in the customer account is retained until it is deleted and then archived in the event of a legal obligation. It is the responsibility of the user to save their data in the event of termination before the end of the contract.
As part of the registration and re-registration as well as the use of our online services, we save the IP address and the time of the respective user action. The storage is based on our legitimate interests and those of the users in protection against misuse and other unauthorized use. This data is generally not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c GDPR.
Deletion occurs after the expiry of statutory warranty and similar obligations; the necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion occurs after these have expired.
Copyrights
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the named rights holders. The written consent of the copyright holders must be obtained in advance for the reproduction of all files.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be committing a criminal offense and may be entitled to claim damages.
Disclaimer
All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. However, the occurrence of errors cannot be completely ruled out, so we cannot accept any liability for the completeness, correctness and timeliness of the information, including journalistic and editorial information. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are fundamentally excluded.
The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. Use of this website or access to it is at the visitor's own risk. The publisher, its customers or partners are not responsible for damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently assume no liability for such damages.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates common decency.
External payment service providers
This website uses external payment service providers through whose platforms users and we can carry out payment transactions. For example, via
- PostFinance
- Visa
- Mastercard
- American Express
- Paypal
- Bexio AG
- Payrexx AG
- Apple Pay
- Stripe
- Klarna
- Skrill
- Giropay etc.
As part of the contract fulfillment, we use payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, Art. 6 Para. 1 lit. b. EU GDPR. In addition, we use external payment service providers on the basis of our legitimate interests in accordance with the Swiss Data Protection Ordinance and, where necessary, Art. 6 Para. 1 lit. f. EU GDPR in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes inventory data such as name and address, bank details such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed and stored by the payment service providers. We as operators do not receive any information about (bank) accounts or credit cards, only information to confirm (accept) or reject the payment. The data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection notices of the payment service providers.
The terms and conditions and privacy policy of the respective payment service providers apply to payment transactions and can be accessed within the respective website or transaction applications. We also refer to these for the purpose of further information and the assertion of revocation, information and other rights of those affected.
Online shop
We process our customers' data in accordance with the federal data protection regulations (Data Protection Act, DSG) and the EU GDPR as part of the ordering process in our online shop in order to enable them to select and order the selected products and services as well as to pay for and deliver or process them.
The data processed includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services within the scope of operating an online shop, billing, delivery and customer service. In this context, we use session cookies, e.g. to store the shopping cart contents, and permanent cookies, e.g. to store the login status.
The processing is carried out on the basis of Art. 6 Paragraph 1 Letter b (execution of order processes) and c (legally required archiving) GDPR. The data marked as required is necessary for the establishment and fulfillment of the contract. We only pass the data on to third parties in the context of delivery, payment or within the scope of legal permissions and obligations. The data is only processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).
Users can optionally create a user account in which they can view their orders in particular. As part of the registration process, users are given the required mandatory information. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have canceled their user account, their data relating to the user account will be deleted if their retention is necessary for commercial or tax law reasons in accordance with Art. 6 Para. 1 lit. c GDPR. Information in the customer account is retained until it is deleted and then archived in the event of a legal obligation. It is the responsibility of the user to save their data in the event of termination before the end of the contract.
As part of the registration and re-registration as well as the use of our online services, we save the IP address and the time of the respective user action. The storage is based on our legitimate interests and those of the users in protection against misuse and other unauthorized use. This data is generally not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c GDPR.
Deletion occurs after the expiry of statutory warranty and similar obligations; the necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion occurs after these have expired.
Subject to change
We may change this privacy policy at any time without prior notice. The most recent version published on our website will apply. If the privacy policy is part of an agreement with you, we will notify you of the change by email or other appropriate means in the event of an update.